The Audio Visual Group Services

AV Maintenance and Preventative Contract

Your audio visual equipment is a vital part of your operations. From presentations to video conferencing, to group collaboration, your av system is an essential part of your business. In addition, there was not an inexpensive investment. It is critical that your audio visual equipment runs smoothly and without any technical difficulties. With an sla with avg, you can be sure to eliminate downtime. SLA are negotiated individually with the client and each defined parameters, such as (not limited to) response to initial call guidelines, time to being on-site, diagnostics and recommendation to resolve, reporting methods and formats, security clearance.

When a customer purchases and installs new technologies, they will receive warranty information and offers to maintain their new system. The customer, the manufacturer, and the service provider are three sides of the triangle that will keep your equipment running optimally. However, that triangle is sometimes difficult to understand. Buyers may not know what's included in warranties or who will be responsible for what. Here is a simple breakdown of terms to make sense of it all and feel confident about the long-term care of your audiovisual investments. That's where we come in.

Under avg sla we will cover:

Equipment warranty within the manufactures spec.
Room-by-room inventories as well as technical documentation
Preventative checkup and the frequency of those visits, and it could include other agreed-upon services
Response times, the type of support provided, including remote, help desk, on-site, and break/fix

Give us a call: 877-204-8984


AV Maintenance and Preventative Contract
Your audio visual equipment is a vital part of your operations. From presentations to video conferencing, to group collaboration, your av system is an essential part of your business. In addition, there was not an inexpensive investment. It is critical that your audio visual equipment runs smoothly and without any technical difficulties. With an sla with avg, you can be sure to eliminate downtime. SLA are negotiated individually with the client and each defined parameters, such as (not limited to) response to initial call guidelines, time to being on-site, diagnostics and recommendation to resolve, reporting methods and formats, security clearance. When a customer purchases and installs new technologies, they will receive warranty information and offers to maintain their new system. The customer, the manufacturer, and the service provider are three sides of the triangle that will keep your equipment running optimally. However, that triangle is sometimes difficult to understand. Buyers may not know what's included in warranties or who will be responsible for what. Here is a simple breakdown of terms to make sense of it all and feel confident about the long-term care of your audiovisual investments. That's where we come in. Under avg sla we will cover: Equipment warranty within the manufactures spec. Room-by-room inventories as well as technical documentation Preventative checkup and the frequency of those visits, and it could include other agreed-upon services Response times, the type of support provided, including remote, help desk, on-site, and break/fix
Give us a call: 877-204-8984